Email Punchbag?

 

I just unsubscribed from the list of someone I am a customer of. It is quite likely I will also unsubscribe from their membership soon as well.

They thoughfully provided a feedback form on the unsubscription page.

I gave them the following feedback

I am your customer, not your email punchbag!

It wasn’t just because they sent multiple emails regarding a particular product

I was receiving multiple copies of the same email, from the multiple lists of theirs I had joined for various promotions over the last 18 months.

When you end up with 5 emails promoting the same thing over a 1 week period, fair enough.

When you receive 30 or more over the same period, it just gets a bit much, especially when some of the mailing lists were specifically joined as an affiliate for their products, and not as a customer.

 

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Comments

  1. says

    I’m glad you posted this — I’ve had the same thing happen to me with one of my suppliers. I bought ONE thing from these people, and I’ve been bombarded with emails…which I now consider spam, since I didn’t ask for the bombardment.

    Guess who I won’t be purchasing from again…?

  2. Andy Beard says

    I am probably a lot more tollerant than you.

    I expect to get emails and upsells from people, but I do expect them to filter their email lists in some way so they don’t send the same message to me 6 or more times.

    Also I don’t expect to receive emails as an affiliate unless it relates to their own products.