Icons Increase Clickthrough Rate
I use quite a lot of screenshots when blogging as I find the old saying “A picture is worth a thousand words” very appropriate.
Michel Fortin also pointed out in his top plugins and blogging tips article today how graphic icons with each post help with clickthrough . He has been using eye tracking software to prove it, and is a fanatical tester.
No Excerpts = Less Comments?
This concept just came to me while writing this post, maybe I will write about it again tomorrow in more detail.
I use full content on the front page currently because I like the idea of having my cupboard open to encourage people to read what I have written, like it, and thus subscribe.
The vast majority of my readers are via subscription, thus when they click through, they read the single permalink page, which has a comment box.
I do however get a large amount of casual traffic. If they click through to the front page, and get to read 10 articles, they are less inclined to read the comments on a post, where typically on my best content, there is a lot more discussion, that often is worth more than the original post.
Maybe there is a measurable benefit in only showing excerpts in increased comments from more casual readers, and readers on their 2nd page view. They wouldn’t have to take an additional action to place a comment.
The problem is in testing this you introduce more variables, because you might get more or less subscribers by showing less content.
Enough of the wandering mind…
Pictures in Communication
I have had a few people mention that my pages don’t look quite right. I had done a number of tests using both Firefox and Internet explorer, and had continued to do so. Some things aren’t perfect under Internet Explorer, but I am not a designer so I will have to live with them and tweak things as they go.
I was shocked when I saw this
Michel dropped me an email today with a screenshot attached (I have reduced it in size)

I think Michel might be using Internet Explorer, I primarily use Firefox, and only check things on IE typically when I am playing with page layout. I didn’t think about how a plugin might break under a different browser.
This is how this looks under Firefox

By communicating with a picture, I was able to fix the problem in about 2 minutes by simply switching off the plugin and clearing my cache.
As a p.s. I think both me and Michel use a little tool called SnagIt for grabbing quick screenshots. I am not an affiliate in any way, and I still find bugs with it (scrolling pages never seems to work), but find what it does do very useful.


6 Comments
Completely agree. SnagIt (and Camtasia) are great tools for communicating. I use it all the time when I outsource, such as, for example, when I have researchers work on copy drafts. But they also help greatly in discovering errors. For example, one of my students did it with me:
http://www.michelfortin.com/take-advantage-of-my-mistake/
(Please delete the link, Andy, if inappropriate.)
He recorded his inability to purchase a service from me, and I instantly knew what the problem was. I highly recommend SnagIt and Camtasia. Both are from TechSmith.com.
You got me turned onto SnagIt Andy, and I bought myself a copy and one for my business partner. That’s how much I like that program. And I’ve used the scroll feature a couple of times to great success. Have you upgraded to their latest version???
Michel you can drop links here as often and in as great a quantity as you like, I am sure they are all relevant.
I am now in the process of upgrading to 8.2.2 but maybe the problem is I use it in Firefox using their Firefox plugin. Maybe there is a conflict with something I am running.
I can do a manual area scroll, but that is also horribly slow.
One screenshot of a blog post plus about 20 comments I recently grabbed took 5 minutes to scroll down the page using the area scroll.
I agree that screenshot communication is very effective in problem solving—sure beats writing a thousand words. I have loved using FastStoneCapture as a screenshot and resizing tool. I especially like that it floats on your desktop for easy access.
http://tinyurl.com/22uyzv
keep rocking…….!!!!!!!
I bought myself a copy and one for my business partner. That's how much I like that program.